Link to Customer Service:
- Share via
A Santa Monica company launching today plans to create a Web portal to link visitors to the customer-service departments of thousands of companies. Feedback Direct expects to launch its site in mid-December with free forms for filing complaints, compliments, questions, requests and suggestions to companies. Special software will route the messages to the customer-service departments of the appropriate companies. Three of Feedback Direct’s top executives, including founder and Chief Executive Thatcher Wine, are from U.S. Interactive, an Internet services and consulting firm. The start-up has received funding from San Francisco-based Sterling Payot Capital and 2M Technology Ventures of Dallas.
Inside the business of entertainment
The Wide Shot brings you news, analysis and insights on everything from streaming wars to production — and what it all means for the future.
You may occasionally receive promotional content from the Los Angeles Times.
